Hospitality is, at its core, a relationship business and the professional connections that hospitality businesses maintain with each other, with travel partners, and with the communities they operate within are what elevate a good property into a memorable destination. This category covers the hospitality and guest services industry from an industry connection and professional networking angle: how hotels and resorts build travel agent and OTA relationships, how hospitality businesses connect with destination marketing organizations, and how guest services professionals engage with industry associations and training networks. You’ll find discussions about hotel referral networks, conference and meeting planner relationships, and the supplier partnerships that determine quality and cost in hospitality operations. Connection is the hospitality industry’s competitive currency.
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